We want to make sure your day runs as smoothly as possible and not just through all those twists and turns. Check out all the facilities we have to offer.

No Smoking Policy
There are designated smoking zones across the park, the locations of which can be found on our app. Smoking is strictly prohibited outside of the designated smoking zones.

Park Lockers
We have lockers that are available to rent located behind Neptune’s Arcade.

Wheelchair and Children's Buggy Hire
Wheelchairs and children’s buggies are available from our wheelchair and buggy hire station at the main entrance on a first-come, first-serve basis. Please note that a hire charge of £10 applies and a cash deposit of £10 is required per wheelchair/buggy. These are available on the day only.

Ear Defenders
We have a small number of ear defenders available for hire from Guest Services. These are available for £10, plus a £10 deposit. The deposit is refundable on return of the ear defenders.

Nursing Mums and Baby Changing
Nursing Mothers and Baby Changing facilities are located opposite the Safari Pizza and Pasta. Baby changing facilities can be found in all of our toilet facilities. Nappies and other essential baby care items can be purchased from the Toy Shop which is conveniently located in the centre of the park.

Manned by qualified staff which is located in the centre of the park. Situated next to the 4D Cinema.

Lost Property
Misplaced your property? It may have already been handed into Guest Services so be sure to check in with the team before you leave the park.

Cash points
Due to COVID-19 cashpoints are currently not in operation across the park.

Lost Children
Lost children will be taken to Guest Services (opposite the Bounty Pirate Ship) where they will be looked after by the Guest Services staff until they are reunited with their parents.
Free lost child wristbands are available from Guest Services. Simply pop your mobile number on the band and attached it to your child. Tell your child that if they get lost they can approach a member of staff, who will take the child to Guest Services.

Health and Safety Information Pack
Please click here to view our safety information pack. Please note that scooters are not allowed to be ridden within the park. Please note that the general public are not allowed to use Go Pro cameras on any ride.